Refund Policy

All payments made to Canada Cyber Tech Development Group, operating as PiTech® ("PiTech"), are final, non-refundable, and non-reversible, except where required by applicable law.

By purchasing or subscribing to any PiTech services, the customer ("Business Customer") acknowledges and agrees that: • all fees are earned upon payment • no refunds, credits, or reimbursements shall be issued • partial use, non-use, or dissatisfaction does not entitle any refund

PiTech provides access to software, infrastructure, and digital tools on a license and subscription basis, not as a tangible product.

Accordingly: • access is granted immediately upon activation • value is considered delivered upon access • refunds are not applicable once access has been granted

For all subscription-based services: • all subscription fees are non-refundable • cancellation does not result in any refund • no prorated refunds shall be issued for unused time

This applies to: • monthly plans • annual plans • custom enterprise agreements

All digital services, including but not limited to: • software access • platform usage • AI tools • hosting and infrastructure • marketing services

are non-refundable under all circumstances, once delivered or made accessible.

In the event of a chargeback or payment dispute: • PiTech reserves the right to immediately suspend or terminate access • the Business Customer shall be fully responsible for: • all chargeback amounts • processing fees • penalties • administrative costs

PiTech may recover such amounts through any lawful means.

Where PiTech services are used by Business Customers to serve their own clients: • PiTech is not responsible for any refunds owed to end-users • all refund obligations toward end-users remain solely with the Business Customer • PiTech provides infrastructure only and does not participate in transactions

Nothing in this Policy excludes or limits any rights that cannot be excluded under applicable law, including: • cases where services are not delivered as agreed • situations where cancellation rights are mandated by law

In such cases: • remedies shall be limited strictly to the minimum required by law • no additional compensation shall be provided

PiTech does not guarantee: • business results • revenue growth • marketing performance • AI accuracy

Accordingly: • dissatisfaction or unmet expectations shall not constitute grounds for a refund

Temporary interruptions, delays, or performance issues: • do not entitle the customer to any refund • are considered normal within cloud and software services

Customers may cancel their subscription at any time.

However: • cancellation only prevents future billing • no refunds shall be issued for any current or past billing period

PiTech may, at its sole and absolute discretion: • issue credits • offer partial refunds

Such actions: • are not guaranteed • do not create any obligation for future cases

To the maximum extent permitted by law:

PiTech shall not be liable for any: • financial loss • indirect or consequential damages • business interruption • loss of data or opportunity

arising from any payment, subscription, or refund-related matter.

By using PiTech services, the Business Customer confirms that: • they have read and understood this Refund Policy • they agree to all terms prior to making any payment • they waive any claim for refund except where legally required